Billing and Payments

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Making Payments

Use the information below to pay your Pediatric Surgery Of Louisiana bill.

 

Statements and Payments Information

To allow our patients to obtain medical care when it is most needed, Pediatric Surgery Of Louisiana's Credit Policy is to extend credit for insurance reimbursement to patients with contracted insurance in good standing. Therefore, deductibles, co-payments, and co-insurance are due at time of service. New patients with non-contracted insurance are required to pay their first visit at time of service.

 

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Our Processing Procedure

Each month you will receive a statement of the medical services provided. The statement includes charges from each doctor seen during the month. These charges will only appear once on your statement, which will be the current month in which services were provided and going forward will only show in the total balance. If your statement shows an amount due in the Patient Column (on statement this is the amount stating "Pay This Amount"), this is your financial responsibility and is due upon receipt of the statement. Please be aware co-payments paid at the time of service will appear and act as a credit on your private pay balance. Once insurance processes your claim, a co-payment will be billed to your private pay, which will absorb your co-payment credit.

If your primary insurance is Medicaid or an HMO, we submit the charges to your carrier. After your insurance plan responds, and if there is a balance due from the services provided, you will receive a statement showing the charges including any insurance payments with contractual discounts and any remaining balance due by you. If the claim is rejected by the insurance plan you will be billed for the amount due.

If your primary insurance is a PPO and Pediatric Surgery Of Louisiana is a participating provider, we will file charges to your insurance carrier. Although we have filed charges to your insurance carrier, please remember that you are responsible for the account balance and will receive a monthly statement until your balance is cleared.

 

Patients without Insurance

If you currently have no insurance, all services provided are to be paid in full at time of service. If payment cannot be made at time of service, please advise receptionist before services are rendered.

The Pediatric Surgery Of Louisiana does not become involved with any divorce issues. The involved parties will reconcile and determine responsible party on account and the balance due. Pediatric Surgery Of Louisiana can only generate one statement per month. Unresolved accounts will result in charge-off regardless of who is responsible for the balance due.

 

NSF Checks

Any checks returned for NSF will incur a $35.00 charge for first deposit. The check will automatically be re-deposited. 

 

Payment Arrangements and 3rd Party Payors

Pediatric Surgery Of Louisiana does not bill third parties such as attorneys or automobile insurance for liability related services. The guarantor is responsible or medical insurance may be billed. We will provide any necessary documentation to the patient to submit to third party for reimbursement. Medical records requested by the third party are to be paid in advance.

Our Business Office can approve payment arrangements on larger balances. This can be arranged by contacting the Business Office upon receipt of statement for balance due. Our policy is to have all balances paid in full within 6 months.

 

Delinquency

If your account is delinquency and we are unable to contact you regarding balance due, and it is determined that account balance is patient's responsibility, the outstanding balance may be turned over to a Third –Party for further collection efforts. Once your account is placed in this status, the outstanding balance must be paid in full before re-entry to Pediatric Surgery Of Louisiana. 

 

Credit Balances

If you have a credit balance on your account, and you request this amount to be returned to you, this will take approximately 5-7 working days from the date of your request. If there are any charges still outstanding to insurance or charges outstanding on another account under the same guarantor, the credit will remain on your account until all outstanding charges are paid.

    

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Questions?

If you wish to speak with the Business Office concerning the status of your bill, you may call (225) 769-2295 or send an inquiry to info@pedsurgla.com. Please provide the following:

1. Your name
2. Guarantor Account Number